Does Premium include Guest Upload?
Yes. Guest Upload unlocks with Premium and Power Premium. Guests add photos and video with a link or QR—no ImageEvent account. The free trial does not include Guest Upload.
What about Email Album and Invite Friends?
Email Album and Invite Friends are Premium (and Power Premium) features—not on the free trial. Email Album sends an HTML message with thumbnails; Invite Friends invites people to the live album. Either can send a Private Link you can turn off later. Embed Album is also Premium-only.
What are Private Links?
Private Links are unlisted share addresses (no username in the URL). Send one per group or client, add an optional password or expiry, and turn a link off when you are done. Available on Trial and paid plans.
How is the 1,500-file capacity counted?
Premium includes 1,500 files of capacity, measured by original uploads (photos, documents, and video). Display sizes are generated automatically.
What if I need more than 1,500 files on Premium?
Add 1,500 files of capacity per block for a one-time payment of $32.95 each. That charge is not charged again on renewal. Or move to Power Premium for unlimited storage.
What are the per-file and video limits?
Premium: images up to 50 MB, video up to 300 MB, with 4K HDR and no time limit on duration. Power Premium: images up to 300 MB, video up to 4 GB, plus 8K HDR encoding.
Can I download all my Original files?
Premium and Power Premium include Full Archive—a download of every Original in your account to your computer. Open Download your files from Tools when you are ready. Trial does not include Full Archive.
Is bandwidth limited?
On Premium and Power Premium, bandwidth is unrestricted for normal usage. Both paid tiers include dependable hosting.
What does the free trial include?
A 21-day trial with a 21-file evaluation capacity. You can try albums and folders, Shared/Hidden/Personal privacy, guest passwords, Private Links, Share link and QR, Easy Upload, themes, and prints. Premium unlocks Email Album, Invite Friends, Embed Album, Guest Upload, Full Archive, Gallery privacy, Album Stats, and ad-free galleries.
Which plan should I choose?
Everyone starts with the free trial. Premium fits families, events, clubs, and client galleries when 1,500 files is enough—and unlocks Email Album, Invite Friends, Embed, Guest Upload, Full Archive, and ad-free galleries. Move to Power Premium for unlimited storage, the largest per-file caps, 8K HDR, and a custom header and footer.
What is the 10-day money-back guarantee?
If you are not satisfied within 10 days of a paid subscription, contact support and we will refund 100% of that subscription payment.